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Subject line: No more payment reminders
Hi [Customer name],
We're making a change to how we collect payments, and it's going to save you time.
Instead of having to remember to pay us manually each time, your payments will now be collected automatically on the agreed date. No logging in, no transfers, no deadlines to remember. It just happens.
We're using Direct Debit, which means you're fully protected by the Direct Debit Guarantee. Here's what that means for you:
Your bank will refund you immediately if a payment is ever taken in error. You're notified before every single payment. You can cancel at any time, directly through your bank. Nothing leaves your account without you knowing about it first.
You stay in complete control. The only thing that changes is you no longer have to think about it.
All we need is for you to complete a quick setup form. It takes about 2 minutes. We'll send you the link shortly.
If you have any questions at all, just reply to this email.
Thanks,
[Your name]
[Your company]