Helping Your Customers Switch to Direct Debit
Ready made templates, talking points, and guides to move your customers over with confidence.
By David1 author11 articles
- The complete guide to answering customer objections about Direct DebitEight objections customers raise when asked to sign a Direct Debit mandate, and the exact language to respond with.
- Bulk Direct Debit migration: your questions answeredThe questions clients ask most when moving 25 or more existing Direct Debit mandates across to NRTH, from getting started and what we need from you, to timings, notifying customers,…
- Templates: Emails for customers who are unsure about automated billingReady made emails to reassure customers who push back on automated billing, with a response for every common objection.
- Every email template you need for your customersEvery ready made email you need to move your customers to automated billing, in the order to send them.
- Template: Email sending your customers their signing linkA ready made email to send your customers with their Direct Debit signing link, explaining what NRTH is, what to expect, and how protected they are.
- Why Direct Debit is better for your business (and your customers)The benefits of switching to Direct Debit for both your business and your customers.
- How to explain Direct Debit to your customersA simple framework for explaining Direct Debit to your customers in plain language.
- Template: Email announcing your move to Direct DebitA ready made email template to tell your customers you're switching to Direct Debit payments.
- Template: Follow up for customers who haven't signed their mandateA ready made follow up email for customers who haven't completed their Direct Debit mandate setup.
- Template: FAQ you can share with your customersA ready made FAQ to send to customers who have questions about paying by Direct Debit.
- How do I move my existing Direct Debit mandates to NRTH?Switching platforms sounds like a headache, but not with us. NRTH handles the entire back-end migration, so you move across without re-papering or re-authorising a single customer.